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Leadership

The 2 Behaviors That Sabotage Team Communication

In my previous article I wrote about the conversational “sweet spot” that unlocks team performance. The sweet spot is defined as the balance of candor and curiosity in team discussions. It’s a reflection of a team’s “conversational capacity” – the ability to have open, balanced, non-defensive dialogue about tough subjects and in challenging circumstances. Teams […]

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Leadership

The 2 Factors That Drive Powerful and Productive Team Conversations

It’s ok, you can admit it. We’ve all been there. Working in teams can be incredibly frustrating. Whether it was in school, work, or a community organization, you’ve probably had a dysfunctional team experience. It’s that team who can never seem to productively discuss challenging topics. Either they avoid the conversation completely and pretend the […]

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Leadership

6 Ways Leaders Build Trust During Change

Photo by Ross Findon on Unsplash Death and taxes have traditionally been viewed as the two guarantees in life, but I think a third item has officially made the list: change. The pace of change accelerates with each passing, day, month, and year. The exponential growth of technology has enabled new products, services, and businesses […]

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Leadership

3 Assumptions That Keep Leaders from Building Trust

Building and maintaining trust is an issue that most leaders agree is critically important, but few have a plan to achieve it. A recent survey by YPO showed 96% of chief executives said building and maintaining trust was a high priority for their success, yet just 34% of the respondents said they had defined and […]

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Coaching

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Leadership

Saving Face – How to Preserve Dignity and Build Trust

Everyone wants to be respected and valued. As long as you have a heartbeat and breath in your lungs, you will have the desire to be appreciated, honored, and trusted in your relationships with others. We all want to “save face.” Saving face, the notion of preserving individual honor and dignity, is often associated with […]

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Leadership

Do You See Me? A conversation among friends about bridging the racial divide

Who do you see when you look at a black person? Do you see a husband, father, wife, mother, son, or daughter? Do you see a businessman, tradesman, doctor, lawyer, scientist, soldier, or educator? Do you see someone with hopes, dreams, ambitions, fears, and insecurities? Do you see a person who is very much like […]

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Coaching

What is Your 6-Word Work Story for 2020?

Last year at this time, none of us imagined how much change we would experience in work in 2020? To get a handle on it, I invite you write a personal 6-word story to capture your work experiences in the first half of 2020. We may achieve a certain sense of comprehension or control over […]

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Leadership

3 Keys to Becoming a Better Coach

Coaching has become a ubiquitous term these days in the field of leadership. It can mean anything from giving advice, teaching, encouraging, training, mentoring, or even using a specific leadership style that incorporates a defined set of behaviors. In her new book, Coach the Person, Not the Problem—A Guide to Using Reflective Inquiry, Marcia Reynolds […]

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Coaching

Learn, Adapt, & Transform Work for the Second Half of 2020

James Lawson-Miln, the head of internal communication for Poppulo, and I will offer a framework for responding to our challenges in learning, adapting, and transforming in a webinar June 11th at 11am EDT. Attend the webinar and stay for further conversation after the hour as we equip ourselves and our organizations to make the second half […]