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Business Consulting Employee Engagement Leadership Uncategorized

2015 Challenge:Picture of Success?

Over the holiday’s I was thinking about what I believe, a picture of company success would look like if it were run in a new open and authentic way. In reviewing all the teams that I had managed over the years, it became relatively easy to isolate out some of the best characteristics. Taken singularly, […]

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Coaching Employee Engagement Uncategorized

2015 Challenge: When Not to Delegate

Are you struggling with making positive cultural changes? Does this look like a typical day in leadership heaven? One of your important projects is nose-diving into oblivion, it is going nowhere, and no one is calling it out. As the leader in your team, do you take responsibility and get the job done, or do […]

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Coaching Employee Engagement Leadership Uncategorized

Loyalty – Has it ever been a factor in engagement?

An interesting article by The Wharton School in June, 2012 regarding Declining Employee Loyalty started me thinking about this concept and the current management wish list of re-engaging employees. Much of what was discussed in this article had a foundation in good logic and some great experience.  

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Coaching Employee Engagement Leadership Uncategorized

Challenge 2015: Employee Engagement

All businesses need to realize that employee engagement is critical for their success. It does not matter whether you have 5, 500, or 500,000 employees, it is important for success and growth. If you have not measured the level of engagement within your organization you might feel that everything is OK but I would challenge […]

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Business Consulting Coaching Employee Engagement Uncategorized

Dueling Checklists Killing Engagement?

Today, we have a dilemma that is facing many companies when it comes to hiring. Checklists are getting in the way. Having dealt with the application process for a while, I find it interesting what the automated process has done to the human interaction process. We have dehumanized the interaction so much that defensive processes […]

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Business Consulting Customer Service Employee Engagement Uncategorized

Centricity Balance – an Oxymoron?

For small businesses here in the US, we many times focus our energies on providing a great product, service or customer support but when dealing with a sustainable approach means that we must focus on all of the above.  If you make a product that in must be the best product you can make, the […]

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Business Consulting Coaching Employee Engagement Leadership Uncategorized

Understand The Organization to Improve Engagement

Engagement: Are your employees aware of what is expected of them at work? Do you regularly provide support, praise and feedback to them? Do they feel they are understood and the management feels for them in a real and tangible way? Do you provide them with opportunities and encouragement to develop their skills at work? […]

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Business Consulting Coaching Employee Engagement Uncategorized

8 Tips on How to build an Ownership Culture

Many leaders today will speak about culture within their companies only when forced to and others aren’t there to listen.  Culture is that internal force around which all of your processes, practices and ethics revolve.  Culture is critical in today’s business environment and needs to be brought up every chance you have when discussing your […]

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Coaching Employee Engagement Uncategorized

Seven Simple Questions Every Leader Must Answer for an Engaged Team

Engaging and mobilizing employees can feel like a daunting challenge. However, we have found that a few simple behaviors can make a huge difference to improve engagement. It is frustrating to have to read minds For instance, many employees are frustrated because they feel like they have to read their manager’s mind. They don’t know […]

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Business Consulting Coaching Employee Engagement Leadership Uncategorized

Getting the Open Door Policy Right

I have noticed over the years that many leaders purport to have an open door policy with their people but in reality, it has become a facade for doing the same old management process.  There are many excuses for this ranging from lack of time to the need for confidentiality being critical.  Some of the […]