Category: trust (Page 1 of 2)

Embracing AI in Our Lives is Vital

Systematic Innovation

A Systematic Approach Works

A snippet of the future of AI, thanks to the imagination of Stephen Ibaraki:

Time stamp–2026.07.14

“It is time to wake up Jane. Here is your morning update.

I did a self-upgrade. I am now Financial Intelligent Agent version 2026.07.14—you can still think of me as FIA (fee-ah) but with an emotional adjustment based upon the happiness assessment of your brain patterns. My upgrade also enhances my participation in a 360-degree holistic view of your life that helps me improve your financial well-being.

I am making continual micro-adjustments to your investment portfolio based on trends being monitored on a continuous 24/7 basis. I am redistributing your savings through micro-auctioning to the top ten ranked services for best spot interest rates.

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12 Reasons for the Elusiveness of Employee Engagement

In 2015, and I don’t think 2017 is much different, a HCI Survey examined the top five priorities for HR groups, the results were as follows:

     1.  Employee Engagement

     2. Succession Planning

     3. Managers as a coach, Coaching Culture

     4. Performance Management

     5. Workforce Planning

There is really no question that engagement will remain a #1 concern. Recent studies have indicated that 87% of companies consider “culture and engagement” top priorities. This focus is very unlikely to change, given that most everyone recognizes that engaged, committed employees are the primary core of today’s workplace success.

12 Reasons for the Elusiveness of Employee Engagement

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Explosive Growth for Your Business in 2017

Systematic Innovationyou looking to be successful in 2017? Of course you are going to shout, HELL Yes! But my question to you is are you prepared to take advantage of it and convert you goals into actions:  Here are 6 characteristics that I suggest you digest and make part of your life and the culture of your company.

I don’t care if you are a solopreneur, small business with less than 50 people, Medium business with 51 – 200 people or larger business with 200+employees, these characteristics will apply in all cases.

  1. Strive to be the Best in the World at what you do!

This is a starting point.  So many times we start out wanting to improve a product or services because we have been unhappy with previous purchases. That means you are striving to be the best in the world.

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5 Things that Show Postitive Disruptive Thinking

TLG LogoAs a disruptive executive coach I am often asked what that entails.  I usually give them the high level response that indicates a system may be broken and we need some radical ideas of how to fix it.  There may be, however, many reasons or contradictions that seem to stand in the way of resolving the issue.  One version of disruptive thinking would be to apply TRIZ to the situation. If we follow the TRIZ idea that someone somewhere has solved the problem in some way before, all we need to do is find that solution then adapt it to our needs and make it a unique solution.

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10 Steps to Build a Relationship Capital Rich Company

Collaboration to succeed

10 Steps to build an RC focused company

All successful businesses, regardless of what they do or sell, have one thing in common: their leaders know how to build and maintain relationships. Let’s face it, relationships are the glue that holds a company culture together and ensures customer satisfaction is paramount. We can also refer to this as relationship capital, which as its name implies is an asset for your company that should be treasured, nurtured and grown.

10 steps to build a relationship capital rich company

Developing relationship capital should be a personal and intentional activity for all employees, not just the leaders. It is a known fact that people will buy from people and firms they Know, Like and Trust so when your culture is ingrained with an attitude of earning relationship capital then it is easy for other relationships to flourish.

Too often leaders get caught up in the details of the products or services they are selling to notice how critical it is to build and maintain relationships, not just with customers but also with vendors, colleagues, and even competitors. Without strong, agile, relationships, it is impossible to have a sustainable, successful enterprise.

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Allow Informal Leaders to Flourish for Success!

Commitment MeetingHow many times have you known someone within your company that had a lot of influence over decisions even though they had no title? I have known several and have recognized their immense value to the company. These people can influence and energize others without relying on a formal position in the organization to do so.

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Building Engagement is About Balance

Puzzle PiecesA large number of surveys have been completed over the years, asking what employees are really looking for from their employers. Some say money doesn’t count, it’s more about the perks.  Others say the perks don’t count and it is all about opportunity.

In my experience is there is no single answer to this question. As humans, we are a paradox; in some ways, we are very simplistic and in some ways, we are very complex but the key is in the balance between the two. In our perceived complex work environments today we continue to look for simple solutions which may or may not help with arriving at effective engagement.

I have seen a number of lists that proclaim they can solve the engagement problem in anywhere from 3 to 5 steps and while these steps are all good influences, they don’t have the impact that is promised.

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How Coaching Can Help Your Business

tlgcoach-logoDoes your company need a jump-start? Is revenue low, morale declining, and your leadership tactics no longer making an impact? This may be the perfect time to look into leadership coaching.

A good executive coaching program should do more than just set you up with a speaker reading over a PowerPoint presentation. Team up your senior leaders with a good corporate coaching program, and you could be discussing fostering relationships, building strategy, and improving revenue and communications all while engaging in productive activity. It’s easy to connect in an environment where you can be creative, and think outside the box.

I focus on Transformative Leadership Development as a core for growth. A good leadership system can make all the difference in your organization. It effects; communication, connection, human performance, accountability, delivery, and measurement. A one-on-one approach and a program that is tailored to suit your organization’s specific needs is the best choice in executive coaching.

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3 Ways to Develop Extraordinary Consistency

Celebration of guaranteeConsistency is the key to any great customer service experience and excellent relationships, both personal and business. If you want to take your satisfied clients to Raving Fan status, you have to go above and beyond the average customer service experience.

There are three ways to develop extraordinary consistency:

1. Avoid offering too many customer service options.

We sometimes get so caught up in giving customers what they want we get away from our original vision. Instead, stay true to your vision and offer one or two solid customer service techniques that will set you apart from the competition.

You need to fine tune the current systems you are using before you can add anything to the mix. There’s nothing worse than launching a new program when you haven’t even worked out the kinks of an old system.  Focus, Focus, Focus!

This is an easy trap to fall into because we want to please everyone but by focusing in on what you do BEST it allows you to offer superior services or products.  If you have been in business for a while it is a good idea to prune your products or services based on an exhaustive review of performance and profitability of each listing.

If you are just starting your business, begin with the one or two service or products that provided the passion for starting the business.  Don’t add until you have a good handle on what the extension will cost you and what impact it will have on the other items or services you provide.

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3 Steps to Reduce Absence & Improve Engagement At Work

FriendsIf you’re an employer or a manager, then workplace absence is costing you money, inconvenience, and upsetting your customers. And as we all know, not all days taken off work are due to genuine sickness. Many employees “take a sick day” because their morale is low and they just don’t like or can’t do their work.

The challenge for employers and managers is to allow people to be engaged at work. And if people are engaged at work then they are less likely to take a day off every time they wake up with a stuffy nose.

Some bosses think that paying more money, improving job security or working conditions is the answer. It isn’t and it’s also something that can be very hard to achieve.

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