Tag: Caring

Personal Habits to Improve Your Career! (2)

Man in Suit (2015_07_30 18_46_37 UTC)Reminder, this is Part 2 on this important topic. Much has been written by many writers about how one can mimic the success plan of others in hopes of replication.  This is great except for three specific reasons:

  • Others habits can only be observed and adapted but they cannot be duplicated.  Each of us is unique with different desires and passions.
  • Others environments are different, making duplication impossible.
  • Individual motivations are distinctly personal, making interpretation significantly different.

With these in mind are there lessons we can learn from various other successful individuals?  Absolutely, but you need to make them totally yours, working within your own environment and interacting with your own internal clock.  In part 2 we will cover some of the areas that we can look at and adapt;

 4. Be an Authentic Leader, not Just a Boss

In today’s workplace we are struggling to keep people engaged.  Based on recent Gallup data, nearly 70% of our workforce is partially or totally disengaged which results in lost revenue, profits and poor customer satisfaction.  So often we try to point fingers and try to find a single solution for every case but there is no easy fix.  I do recommend that it start with the leaders being authentic, transparent and vulnerable in dealing with their staffs.

Being a dictator will definitely make for a tough employee environment.  You people have value and usually hold the keys to saving money or increasing sales if you ask, listen and respond to their communications.  Everyone in the organization needs to feel valued and respected so why not start in your office.  It needs to start somewhere.

Self –Task: Determine what your leadership style is and how it affects your staff.  There are a number of assessments that can be taken.  I highly suggest you think about hiring a coach to help you better understand yourself and others.  They can also help you set goals, measure interactions and provide objective feedback for future development.

 5. Be a Question Machine: Ask lots of pertinent and valuable questions

You should be one who asks many questions, not to micromanage but to help determine direction, uncover savings and new opportunities.  If you are in a senior position, you should be asking the hard questions that affect the big picture vision for your company. For example: Is our vision working?, Are the customers satisfied?, Is our quality up to our standards? Do we have standards and are they current? If you’re in middle management then the questions can be similar but should be more generalized.

Self-Task: Are you asking the right questions? Understand how to ask them and more importantly ensure that you address the answers, when necessary.  Don’t avoid dealing with the results of asking the questions. Be honest & timely with your responses. Be clear in your response.

 6. Being an Honest Collaborator

Businesses today are driven by passion, drive and a desire to make a profit.  How you get there is very important to the sustainable success of your company.  Many times we try to convince ourselves and our employees that things are better than they may really be or that our operation is significantly different from our competition   In fact, this may take the form of delusional perceptions.  We have found over the years that honesty in terms of self-evaluation is critical for individuals and companies alike. Honesty is also critical to collaborative partnerships whether internal or external.

If you find your personal life or that of your company is not quite what it should be, then you may be in a delusional situation. It may be time to re-evaluate your priorities and make adjustments.

Self-Task: This is a tough one because so often our motivation and drive are clouded behind some very tough walls. Again this would be the time to bring in an objective business coach that can help the management team or you individually open the vision and desire to perform at a higher level.

In the next installment we will review; Learning from Your Failures, Learning to Relax & Improve Focus and Get Organized.  See you then.  If you have any questions or comments, call me at 630-454-4821 or visit my website at https://tlgcoach.com.

Appreciation Marketing – Small Business and Services Focus

Sunlit Mountains Free HRAre you a small business owner or service provider such as a doctor, lawyer, coach or physical trainer who is looking to expand their business today?

New business, in today’s world, can be a difficult task given the internet and social websites for every level of human interaction.  It’s even more difficult if you don’t have a solid base of satisfied customers from which to build that new business.

Customer satisfaction is a goal that every business owner should strive to improve every day.  The key is, do you have a plan to show your current customers that you really do appreciate them, over and above the $$ they spend with your business.  I venture to say that many business owners tend to see the delivery of product or service as an end of the transaction with no follow-up and that is dangerous in today’s market. It’s really all about communications, communications, and communications.

There are a number of facets to any customer transaction and you can be derailed at any one of these steps if you have not been diligent in your customer communications.  Why is this important?  Let’s look at a typical transaction:

 

 

 

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Why Successful People Aren’t Always Successful Leaders!

AuroraMany people assume that if someone is successful it is because they have good leadership skills. Some people assume that if a business is successful it is because it has good leaders. Leadership isn’t something that is particularly easy to pass on to other people. Sometimes a company is successful because a past leader was very skilled as a leader and the current leader simply has kept things running the same as before.

Great leadership is a rare skill. For most people, it doesn’t come naturally. It is amazing how many organizations are successful even though they have only marginally competent people leading them. Many times this is because the structure of the organization helps make up for a leader’s shortcomings. Sometimes it is because a particularly talented staff that makes up for the leaders deficiencies.

Any leadership development training should take into account some of the basic facts, which ought to be made available to the individual concerned for developing his leadership skill and techniques.

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What is Commitment?

Thinking of others big picture 2014 (2015_07_30 18_46_37 UTC)Simple question, not so simple answer.  So often we treat this term very lightly with little concern for the actual outcome. In a relativistic society, we often look at commitments as being one-sided, our own personal benefits are the primary focus.

Well, I decided to take a look at this simple word:

COMMITMENT

noun – com·mit·ment  \kə-ˈmit-mənt\

Simple Definitions of commitment

: a promise to do or give something

: a promise to be loyal to someone or something

: the attitude of someone who works very hard to do or support something

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