Categories
Coaching

What I have learned from my frustration with robo-spammers, tele-scammers etc.

I have finally made a decision regarding my battle with robo-spammers/tele-spammers and other similar irritants. Below are the possible actions that I have reviewed over the last few months while dealing with the massive increase in spam calls to my cell and home phones. I have fumed, articulated arguments and even written emails to representatives […]

Categories
Leadership Technology Insights trust

Embracing AI in Our Lives is Vital

A snippet of the future of AI, thanks to the imagination of Stephen Ibaraki: Time stamp–2026.07.14 “It is time to wake up Jane. Here is your morning update. I did a self-upgrade. I am now Financial Intelligent Agent version 2026.07.14—you can still think of me as FIA (fee-ah) but with an emotional adjustment based upon […]

Categories
Uncategorized

The Power of Relationship Management

John Maxwell talks about building relationships, personally and in business, in every book he writes. Thousands of people buy his books and read them, yet we still suffer with a significant absence of depth and compassion in the subject, in business and personally.  As John has said: “If you want to be significant and live […]

Categories
Coaching commitment Leadership trust

12 Reasons for the Elusiveness of Employee Engagement

In 2015, and I don’t think 2017 is much different, a HCI Survey examined the top five priorities for HR groups, the results were as follows:      1.  Employee Engagement      2. Succession Planning      3. Managers as a coach, Coaching Culture      4. Performance Management      5. Workforce Planning […]

Categories
Coaching commitment Leadership PE-ER trust

5 Things that Show Postitive Disruptive Thinking

As a disruptive executive coach I am often asked what that entails.  I usually give them the high level response that indicates a system may be broken and we need some radical ideas of how to fix it.  There may be, however, many reasons or contradictions that seem to stand in the way of resolving […]

Categories
Coaching commitment Leadership PE-ER trust

10 Steps to Build a Relationship Capital Rich Company

All successful businesses, regardless of what they do or sell, have one thing in common: their leaders know how to build and maintain relationships. Let’s face it, relationships are the glue that holds a company culture together and ensures customer satisfaction is paramount. We can also refer to this as relationship capital, which as its […]

Categories
Coaching commitment Leadership trust

Allow Informal Leaders to Flourish for Success!

How many times have you known someone within your company that had a lot of influence over decisions even though they had no title? I have known several and have recognized their immense value to the company. These people can influence and energize others without relying on a formal position in the organization to do […]

Categories
Coaching commitment Leadership

Understanding Relationship Capital Better for Your Business

I define relationship capital as “the relational reserve of credibility (Intangible Asset) measured by completed commitments that allow leaders, employees, peers, clients, vendors and regulators to talk about anything.” A “Reserve” must be built up over time so it is there when needed.  “Credibility” captures the richness, complexity, and influence that is required to create […]

Categories
Coaching commitment Leadership PE-ER

Trust Drives Collaboration

I have been advocating the move to a collaborative economy for the last 3 years and while many seem to like the idea, the move to it seems to have stalled a bit. However, our rapidly changing world continues to be forcing businesses and organizations to take a new approach to what they do, i.e., […]

Categories
Coaching Leadership trust

Building Engagement is About Balance

A large number of surveys have been completed over the years, asking what employees are really looking for from their employers. Some say money doesn’t count, it’s more about the perks.  Others say the perks don’t count and it is all about opportunity. In my experience is there is no single answer to this question. […]