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Leadership

The 2 Behaviors That Sabotage Team Communication

In my previous article I wrote about the conversational “sweet spot” that unlocks team performance. The sweet spot is defined as the balance of candor and curiosity in team discussions. It’s a reflection of a team’s “conversational capacity” – the ability to have open, balanced, non-defensive dialogue about tough subjects and in challenging circumstances. Teams […]

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Leadership

The 2 Factors That Drive Powerful and Productive Team Conversations

It’s ok, you can admit it. We’ve all been there. Working in teams can be incredibly frustrating. Whether it was in school, work, or a community organization, you’ve probably had a dysfunctional team experience. It’s that team who can never seem to productively discuss challenging topics. Either they avoid the conversation completely and pretend the […]

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Leadership

6 Ways Leaders Build Trust During Change

Photo by Ross Findon on Unsplash Death and taxes have traditionally been viewed as the two guarantees in life, but I think a third item has officially made the list: change. The pace of change accelerates with each passing, day, month, and year. The exponential growth of technology has enabled new products, services, and businesses […]

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Leadership

3 Assumptions That Keep Leaders from Building Trust

Building and maintaining trust is an issue that most leaders agree is critically important, but few have a plan to achieve it. A recent survey by YPO showed 96% of chief executives said building and maintaining trust was a high priority for their success, yet just 34% of the respondents said they had defined and […]

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Leadership

Saving Face – How to Preserve Dignity and Build Trust

Everyone wants to be respected and valued. As long as you have a heartbeat and breath in your lungs, you will have the desire to be appreciated, honored, and trusted in your relationships with others. We all want to “save face.” Saving face, the notion of preserving individual honor and dignity, is often associated with […]

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Leadership

Do You See Me? A conversation among friends about bridging the racial divide

Who do you see when you look at a black person? Do you see a husband, father, wife, mother, son, or daughter? Do you see a businessman, tradesman, doctor, lawyer, scientist, soldier, or educator? Do you see someone with hopes, dreams, ambitions, fears, and insecurities? Do you see a person who is very much like […]

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Leadership

3 Keys to Becoming a Better Coach

Coaching has become a ubiquitous term these days in the field of leadership. It can mean anything from giving advice, teaching, encouraging, training, mentoring, or even using a specific leadership style that incorporates a defined set of behaviors. In her new book, Coach the Person, Not the Problem—A Guide to Using Reflective Inquiry, Marcia Reynolds […]

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Leadership

If You Build It, They Will Come – 4 Characteristics of Trustworthy Leaders

I miss baseball. By this point in the MLB season in previous years, I would have attended a few Padres games at PETCO Park (one of the best ballparks to catch a game, IMHO) and watched several more on TV. Instead, in the coronavirus lockdown world in which we currently live, I’ve had to make […]

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Leadership

3 Important Things to Contemplate During These Uncertain Times

Whether you wanted it or not, you’ve likely had a lot more free time as of late.  Photo by Christopher Sardegna on Unsplash As COVID-19 continues to keep America — and most of the world — in lockdown, we’ve given up our nights out, our trips to the movies, and, for many of us, our standard work schedule. […]

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Leadership

The Answers to These 4 Questions Will Define Your COVID-19 Leadership Legacy

Have you given much thought to how you will be remembered as a leader after the COVID-19 pandemic has passed? If you’ve been fortunate enough to not be laid off or furloughed, you’ve probably spent the last several weeks just trying to keep your organization afloat. Meeting the needs of customers, your employees, and even […]