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Coaching commitment Leadership PE-ER trust

10 Steps to Build a Relationship Capital Rich Company

All successful businesses, regardless of what they do or sell, have one thing in common: their leaders know how to build and maintain relationships. Let’s face it, relationships are the glue that holds a company culture together and ensures customer satisfaction is paramount. We can also refer to this as relationship capital, which as its […]

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Coaching commitment Leadership PE-ER

Trust Drives Collaboration

I have been advocating the move to a collaborative economy for the last 3 years and while many seem to like the idea, the move to it seems to have stalled a bit. However, our rapidly changing world continues to be forcing businesses and organizations to take a new approach to what they do, i.e., […]

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Coaching commitment PE-ER

Can Your Company be Counted On for Delivery?

How often do you think, before you make a promise or commitment to someone? Do you even think about what will happen if you can’t deliver on your word? Does it really matter? Many would say that most promises are not tied to life and death situations so you can be flexible but in my […]

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Coaching commitment PE-ER

25 Whys for Tracking Commitments

Simon Sinek makes some major statements in his 2011 book, “Start with Why: How Great Leaders Inspire Everyone to Take Action”, but he emphasizes the fundamental need of every human, who is striving to succeed, to know the “WHY” of what they are doing. He discusses the idea of inspiring others to do well and […]

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Coaching commitment Leadership PE-ER trust

Your Urgency May Not Be My Priority

Every day, as a leader, you are involved in communications and processes with various clients, employees or community members that are all trying to get your attention. The pace is always hectic, with everyone in the community involved in doing what they do best – providing or soliciting high-quality delivery of the services you provide. […]

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Coaching commitment Leadership PE-ER

PE-ER & General Business Feedback Guidelines

PE-ER Feedback is one of the key value components of our new commitment tracking application, being introduced this fall, so we take this process very seriously. I also believe this applies to business in general so the thoughts here can apply across the board. Usually, commitment feedback can be given two ways: through positive feedback […]

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Coaching Leadership

Providing Good Feedback is a Great Habit

It’s a well-known fact that everyone took Feedback & Recognition 101 in college, right? Similarly, being positive all the time comes easy to everybody and we never focus too much on faults, Right? Well, the truth is “NO” on both counts. The topic of providing feedback and casual recognition is often overlooked in training programs […]

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Coaching commitment Leadership PE-ER

What is a CRI score?

A Credibility Reliability Index (CRI) is a measurement that was developed as part of the PE-ER platform to establish a basis for understanding trust and focus on being trustworthy.  The basic premise is, the more commitments you successfully keep the more reliable you will be and hence more trustworthy. Therefore, it’s really quite simple. The […]

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Coaching Leadership PE-ER Uncategorized

Successful Companies Empower in Eight Areas

I believe there are a number of areas within an organization where authentic leaders, looking to be successful, have found great benefits by investing in them. These 8 areas are a starting point for engaging the process. The key is to make sure the discussion, responses, and support are real, valued, and measurable in some […]

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Coaching commitment PE-ER

The Why’s of Commitment

Simon Sinek makes some major statements in his 2011 book, “Start with Why: How Great Leaders Inspire Everyone to Take Action”, but he emphasizes the fundamental need of every human, who is striving to succeed, to know the “WHY” of what they are doing. He discusses the idea of inspiring others to do well and […]