Employee Expectations Vs Employer Expectations

Ultimately, I believe that everyone wants to be known for being productive and efficient, but not everyone shares the same definition of effective job performance.  In reality, if you determine the reality of limited resources, you’ll generally find that misaligned expectations between leadership and employees is the primary reason many requests are denied.  It should […]

10 Steps to Build a Relationship Capital Rich Company

Surveys, Still Valuable to Your Business?

Are surveys still valuable in your business? I have been asking myself this question for the last six months to a year. The sad problem is that I answer myself with the paradoxical “Yes” and “No”. On the telephone, in the mail, on our computers, smartphones and iPads, American consumers and businesses are being solicited […]